Yeastar S20 PBX

Yeastar S20 Kenya

Yeastar S20 PBX in Kenya

In today’s fast-paced business environment, effective communication is paramount for the success of any small business. Yeastar PBX has is known to empower small businesses with effective communication solutions. Ensuring seamless connectivity with customers, partners, and employees is essential. The Yeastar S20 PBX, a powerful feature-rich VoIP PBX system, comes to the rescue as a cost-effective solution tailored for small businesses in Kenya.

What is Yeastar S20?

Yeastar S20 is a compact and user-friendly VoIP PBX system designed to cater to the specific communication needs of small businesses in Kenya. As a PBX (Private Branch Exchange) system, it enables internal calls and also outbound and inbound call handling. Besides call routing, it also supports call forwarding, call recording and IVR (Interactive Voice Response). This IP PBX is an all-in-one telephony solution that supports both traditional PSTN lines and SIP trunks. Despite the compact size, it offers a wide range of advanced communication features.

Yeastar S20 Price Kenya

Yeastar S20 price in Kenya

Yeastar PBX remains of the most affordable telephony appliances in Kenya. The PBX can support up to 20 users with a capability of sustaining 10 concurrent calls. What is more, it has Linkus softphone which offers the same experience to a desktop phone. Yeastar S20 price in Kenya starts at KES 29,000. However, a GSM gateway can be purchased separately in order to activate the inbound route and outbound calling.

Features of an IP PBX system

Scalability and Flexibility

Be that as it may, small businesses often begin with limited resources but with the ambition of growing in future. This PBX system accommodates this growth by being highly scalable. To start with, the PBX supports up to 20 users with an assurance of sustaining up to 10 concurrent calls. This already provides an ample room for expansion as the business flourishes. Additionally, it allows businesses to easily integrate VoIP technology into their existing communication infrastructure without costly disruptions. For the telephony solutions uses the existing IT infrastructure.

Cost-Effectiveness

For small businesses, affordability and cost-effectiveness are key factors considered especially when planning to buy an office telephone system. Without doubt, this PBX solution offers significant cost savings compared to the traditional telephony systems. By utilizing internet-based telephony (VoIP), businesses can avoid expensive long-distance call charges. Internet calling will significantly help in reducing the overall communication costs incurred by an organization. Moreover, the IP PBX eliminates the need for multiple phone lines. Using a single multichannel SIP trunk can help streamline telephone expenses.  

User-Friendly Interface

A small company with less than 20 employees might not necessarily have a dedicated IT personnel to manage complex phone systems. This PBX system addresses this concern with its user-friendly web-based interface. The straightforward setup and configuration interface enable simple quick deployment. This saves time and minimizes the need for an extensive technical know-how. With just a few clicks, a telephony consultant can easily customize the PBX settings and start receiving calls almost immediately.

Advanced Call Handling Features

Modern PBX phone systems are built with advanced call handling features that enrich business communication. For example, the Interactive Voice Response (IVR) system allows businesses to create custom greetings and engaging voice prompts for callers. Even so, default call routing options can be activated to provide callers with an interactive voice prompt. Moreover, common features like call forwarding, call waiting, call recording, and voicemail-to-email ensure no call goes unanswered. This goes a long way in the enhancement of the overall customer satisfaction.

PBX phone system in Kenya

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Remote Working Capabilities

In today’s remote working era, having a phone system that supports flexible working arrangements is crucial. Our PBX solution empowers small businesses by enabling remote workers to stay connected seamlessly. And it supports softphones and mobile extensions that allow employees to make and receive calls from any location. The remote working feature helps in fostering employee productivity by creating a perfect work-life balance.

Reliability and Redundancy

Business continuity is of utmost importance, especially for organizations with limited financial resources. This IP PBX offers built-in redundancy features to ensure communication remains uninterrupted even during unforeseen circumstances. The dual network ports was designed to support failover technique. This safeguards against network downtime. Hence, assuring users of reliability and the peace of mind.

Integration with Productivity Tools

The VoIP PBX system integrates well with popular business applications, such as the CRM software. Integrations facilitate smooth workflows thus boosting overall employee productivity. The system also supports features like call queuing, call recording, and real-time monitoring. These features enable businesses to optimize the call center operations particularly now when excellent customer support services is a key competitive advantage.

PBX Security

In spite of the size, small businesses are not immune to cyber threats. And securing company telephony infrastructure is essential. Yeastar has put in place robust security measures to boost PBX security. Some of the measures include inbuilt encryption protocols and varied user access controls privileges. These measures safeguard against unauthorized access and potential breaches.

Customer Support

Yeastar is renowned for its customer-centric approach. And, the S20 PBX package comes with dedicated customer support. This ensures that businesses can receive timely assistance and solutions to any queries or technical issues that may come up. Moreover, the manufacturer regularly release firmware updated which goes towards hardening the PBX system and the peripheral devices.

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The S20 VoIP PBX system is a game-changer for small businesses looking to enhance their communication capabilities while keeping costs in check. The PBX phone system is scalable with a friendly user interface. It offers advanced call handling features with support for remote working. This makes it a perfect fit for small enterprises with big aspirations.

With this telephony solution, small businesses can overcome communication challenges, and improve productivity tremendously. What is more, an organization can use the IP system to deliver outstanding customer experience. Choose S20 PBX system today. Embrace the power of VoIP PBX and revolutionize business communication to new heights in the interconnected world of today.

Contact us today for best the IP PBX system in Kenya ideal for a small businesses with less than 20 employees.