Best IP PBX Phone System in Kenya
The rapid development in the telecommunications industry has seen the advancement of the feature-rich IP PBX Phone system in Kenya. As experienced office telephone systems installer in Kenya, we assist our clients to maximize the full benefit of installing the IP telephony system. The IP PBX system price in Kenya start from KES 177,000 for a company with 10 telephone users. This package comes with GSM gateway for two lines, 10 IP phones and an executive IP phone for receptionist. Call us now for free delivery and installation within Nairobi.
IP PBX System Price in Kenya
| Price | KES 177,000 |
| IP PBX System | 1 |
| GSM Gateway | 2 lines |
| Executive IP Phone for Receptionist | 1 |
| Standard IP Phones | 10 |
| Warranty period | one year |
| Setup and Cabling Installation and training | Yes |
Key Features of an IP PBX System
- Inbound calls and outbound calling
- Concurrent calls
- Interactive voice response
- Call recording for quality assurance
- Call forwarding, call waiting, call transfer
- Caller ID display
- Free calls internally between extensions
To start with, an IP telephone system is a telecommunication device whose work enables communication between a company and its clients. A complete IP telephony infrastructure consists of the VoIP telephone system, VoIP gateways and IP desktop phones. Softphone also forms part of the IP telephony infrastructure. A VoIP software or softphone can be particularly when the telephony system has integrated call center software. With the right structured cabling and networking, the IP desktop phones and computers can share the same local area networking infrastructure.
The standard office telephone systems feature basic telephony functionalities such as call dialing, call transfer, music on hold. Basically, all standard PABX systems had the capability of receiving incoming calls as well as placing outgoing calls.
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PBX Telephone System
The mid-range office telephone systems came with great improvements incorporating innovative functionalities such as call queue management. And caller ID display, and Interactive voice response (IVR). Additionally, calls can be recorded. The IP telephony system of today has incorporated so many advanced call management features. These features include remote extensions, call center system functionalities, integration with customer relationship management (CRM) application.
In as much as the functional capabilities of a telephony system have greatly increased, the device has remained true to its original purposes. It serves as the main bridge between telephone extensions/ caller agents and the gateway/ calling trunks. The telephone extensions can be anything from analog desktop phones to IP phones and Softphones.
Office telephones
As a matter of fact, the IP telephone system is a simple office telephone system suitable for both small businesses and big companies in Kenya. The telephone system offers basic telephony features such as call dialing, call transfer, music on hold. When the IP PBX system is fully set up, one telephone extension will be designated as the receptionist phone. Therefore, all callers will be directed through the receptionist extension.
Thus, when a business client makes a call, the call will be received at the receptionist extension. Thereafter, the receptionist will be able to transfer the call to the extension number of the staff the caller asked to speak to. In this setup, it is the receptionist who is allowed to make outgoing calls. However, a reconfiguration of the PABX system can be done to enable all other telephone extension users to make outgoing calls.
Assigning the main telephone extension with the right to make outgoing calls has the single most benefit of controlling resource utilization. In spite of the inconveniences caused to other office telephone users, the company will most likely curtail misuse of the telephone. Because the employees might telephone resources for making personal calls.
PBX telephone system, Softphones and Remote Solutions.
We understand that technology and trends in the telecommunication world keep changing and hence businesses and organizations grow their demands for systems and infrastructure to accommodate their clients’ needs. That in mind we have you covered with the 3CX Phone systems which is a software-based IP PBX that has more advanced telephony features that will better communications for your organization.
Key Features of a Phone Telephone System.
Advanced features – The IP PBX system has rich telephony features like the call routing, Voicemail, call recording, conferencing, call queuing, auto-attendant, CRM integration, among others. This system can also be installed in your mobile phone via an app this means that you are connected even when you are not in the office.
Functionality – It is practical in the sense that it works as a complete PBX supporting the VoIP (Voice over IP) technology and PSTN (Public Switched Telephone Network) and VoIP (Voice over IP) technology, enabling communication.
Integrating various communication features- an IP PBX integrates features such as voice, video, chat etc making communication easy.
Cost effective- This is due to its software base nature that eliminates the use of expensive and additional devices and hardware. It also offers flexible licensing options, including free and paid editions, catering to different budgetary needs.
Scalability and Flexibility: It can be adopted by any size of organization because it can be sized up or down depending on the needs of an organization.
Integrating VoIP into the PBX
At any rate, the VoIP telephone system is a more advanced telephony system incorporating advanced call management features. To begin with, VoIP is an IP-based telephony infrastructure that enables clients to make and receive calls from SIP-enabled phones or softphone applications. Secondly, businesses can now enjoy all the benefits of a unified communications platform.
By installing a VoIP telephony system, organizations will be able to increase mobility, lower costs of calling among other innovative VoIP phone features. Some of the most outstanding PBX features include the IVR (interactive voice response), extension mobility, concurrent calls, ring group calls, and multiple call trunks. Other features include call recording, text messaging, presence, video calls, and unified communications.
Be that as it may, office telephone systems have come a long way. The telephone operator was tasked with rerouting incoming calls depending on caller requirements. Then came the IP telephony system which allows calls to be routed automatically based on the configuration settings in place. Generally, the PABX system came with very limited call management features. As such businesses were forced to rely on the traditional telephone lines.
Today, IP telephone systems are designed with an inbuilt IVR system. The IVR enables a caller to reach a particular telephone extension without any human intervention. Advanced automation of the telephony system has led to improved business efficiency even as the cost of operation is going down.
Buying the IP PBX System
Acquiring an efficient business telephone system is a very delicate exercise. This is because installing an office telephone system tends to be a long-term undertaking. The situation is true in every situation. Whether thinking of setting up a new office phone system or just planning of upgrading the existing office telephone. In any case, it is very critical that you get it right from the very start.
Hence, the best IP PBX phone system will be the one that can meet the telephony requirement as well as giving room for future expansion. That is, to scale it as the organizational needs advance. Additionally, you need to purchase a business telephone system that is affordable, easy to set up, and maintain. Most importantly, hiring the right telecommunications contractor company will make the entire process less complicated.
see; biometric time attendance system
In summary, when planning to install a telephony system, these are some of the questions that you can ask.
- Does the telephone system support all the call management features required by our business?
- In terms of the total cost of ownership, is the cost proposal of the best PBX price?
- For future expansion, can the PBX phone system be scaled to accommodate new requirements?
- Can the PBX be deployed on-premise or is it cloud-based PBX?
- Can the PBX support remote working or extension mobility?
- In terms of technology, is it an analog PABX system or an premise PBX ?
- Can the PBX be integrated with third-party applications such as the CRM or Hotel management system?
- What is the service level agreement when it comes to PBX support?
When the above questions are answered satisfactorily, the telephony solution proposed will most likely meet your organizational needs. Most importantly, contact us today for a telephony solution design from our resident telecommunications engineer.